Skip to main content

Clients

Cancel a membership

Cancel at period end, or immediately when the sold terms allow it.

Last updated 11 September 2026

Most plans cancel at the end of the current billing period. Immediate cancel is only offered when the sold cancellation policy is Cancel anytime.

If the member cancelled at period end, they can keep the membership before that date.

Was this helpful?

Still need help?

We are here.

Open a support ticket and we will email you a reference. We usually reply within 24-48 hours.