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Guides for booking on Cobbtree, and for running your business on it.
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Popular articles
For businesses
Getting started with Cobbtree for Business
Set up your business, locations, services and online booking.
For businesses
About Smart Pricing
Automatically adjust eligible service prices by day and time.
For businesses
Download the Cobbtree app
One download for the diary, and for booking as a customer.
For customers
Get the Cobbtree app
One download to book nearby, and to run a salon if you work there.
Partners
For businesses
Diary, payments, clients and the team - guides for running Cobbtree.
Getting started
Set up your profile, locations, services and online booking.
8 articles
Bookings and diary
Appointments, availability, deposits and the diary.
9 articles
Clients
Records, notes, consultation forms, patch tests and reviews.
23 articles
Operations
Promotions, Smart Pricing, forms and booking controls.
36 articles
Automations
Reminders, waitlist messages and marketing the engine can send.
16 articles
Payments
Cards, Tap to Pay, readers, deposits and payouts.
20 articles
Products and POS
Retail, the till, stock and selling products online.
41 articles
Grow
Marketplace, Sites, loyalty, gift cards and memberships.
8 articles
SMS
Appointment texts, marketing SMS, credits and additional usage.
13 articles
Reports
How the business is doing, by day, staff and service.
6 articles
Mobile app
Run the diary, till and messages from the Cobbtree app.
5 articles
Migration
Bring your data from Fresha or another system.
1 article
Customers
For customers
Find a business, book, pay, and manage your appointments.
Booking
Find a business, book, change or cancel an appointment.
6 articles
Payments
Cards, promo codes, deposits and receipts.
14 articles
Account
Sign in, messages, favourites and your profile.
6 articles
The app
Download Cobbtree once for booking, and for work if you need it.
1 article
Loyalty and memberships
Stamps, points, Apple Wallet, memberships and gift cards.
9 articles
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Open a support ticket and we will email you a reference. We usually reply within 24-48 hours.