Payments

Cancellation and no-show card requirements

When a venue can charge a saved card after you book.

Last updated 11 September 2026

Each location sets its own policy. Online checkout shows that policy before you confirm.

If you cancel inside the notice window, Cobbtree can charge the saved card chosen for that booking. If you do not attend and the salon marks a no-show, the same policy can apply.

You will have agreed to that policy in checkout. A free cancellation window still applies when the venue offers one.

Cancel a booking
Cancel from your account. Late fees follow the venue policy.
Why do I need to add a card?
Some salons ask for a saved card when a late cancellation or no-show fee can apply.

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Cancellation and no-show card requirements

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