Payments

Promo codes

Enter a code during booking. It is saved until Cobbtree can apply it.

Change your membership payment method

Update the card used for renewals.

Membership payment failed

Payment needs attention, with a retry and a way to update your card.

Why do I need to add a card?

Some salons ask for a saved card when a late cancellation or no-show fee can apply.

Add a payment method during booking

Add or choose a card in checkout without leaving your appointment.

How saved cards are used

Cards are stored with Stripe and charged only for agreed payments.

Cancellation and no-show card requirements

When a venue can charge a saved card after you book.

Buy a gift card

Buy stored value issued by a salon, not a Cobbtree-wide card.

Send a gift

Send a business gift card to someone else.

Claim a gift card

Use the email link or enter the gift-card code.

Use a gift card

Pay with an eligible card when booking that same business.

Check your gift-card balance

See remaining value per business in your wallet.

Share a gift card

Send a card you own to someone else without changing the issuing business.

Why can I only use it with this business?

Cobbtree businesses issue their own gift cards.