Payments
Promo codes, receipts and refunds
Last updated 12 October 2026
Enter your code at any point while booking. If the business still needs you to choose a time or team member, we'll save the code and apply it once your appointment qualifies....
Use a promo code
Enter your code at any point while booking. If the business still needs you to choose a time or team member, we'll save the code and apply it once your appointment qualifies. If a code doesn't work for that service, we'll tell you why.
Promo codes take money off services, not retail products.
Receipts
Refunds
Refunds are handled by the business you booked with. Contact them first. If you paid by card, the refund goes back to the same card. If you paid with a gift card, the money goes back onto that gift card.
Unexpected charge?
Check the business's cancellation policy in your booking confirmation. If you still think it's wrong, contact the business.
Related: Cards, deposits and cancellation fees · Contact a business
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