Payments
Why do I need to add a card?
Some salons ask for a saved card when a late cancellation or no-show fee can apply.
Last updated 11 September 2026
A salon can ask for a saved card when its cancellation policy includes a late fee or no-show fee.
Cobbtree stores the card with Stripe. The salon does not see your full card number. The card is only charged if you agreed to that policy and a fee actually applies, or if you choose to pay online now.
Pay at the venue can still need a card on file. That is for cancellation protection, not because you are paying now.
A membership perk that makes today's service £0 does not remove a card requirement if the salon's policy still needs one.
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