Clients
Set up your Apple Wallet loyalty pass
Branding, nearby locations and Lock Screen text.
Last updated 12 September 2026
Open Loyalty, then Apple Wallet. Status is READY, SETUP REQUIRED or NOT INCLUDED.
Use the Apple Wallet designer to choose a Cobbtree template or a custom look, then save a draft and publish when you are ready.
The design belongs to the business account. Locations only control nearby relevance. Apple Wallet cannot store more than 10 relevant locations on one pass.
Use a Lock Screen message such as: Northline Salon is nearby - your loyalty card is ready.
Existing Cobbtree loyalty balances stay as they are. Turning Apple Wallet off stops new passes. Installed passes stay updateable and tell the client to view rewards in Cobbtree.
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