Reschedule or cancel a booking

Reschedule

1. 1

   Open the booking in your account on cobbtree.com or in the Cobbtree app.
2. 2

   Choose Reschedule and pick a new time.

Cancel

1. 1

   Open the booking.
2. 2

   Choose Cancel and confirm.

If you cancel within the business's notice period, a late fee may be charged to the card you chose for that booking. You agreed to the business's policy at checkout.

From a text message

If a business texts you about your appointment, the message may include a link to manage your booking.

1. 1

   Tap the link to see the time, service and team member.
2. 2

   Reschedule or cancel from there.

If you have the Cobbtree app, the link may open in the app. If not, it opens in your browser. You don't need to download anything. The link stops working once your visit is over.

Good to know

The business's own rules for cancelling and rescheduling always apply.

Related: Cancellation and no-show fees · Contact a business