Your memberships

Join a membership

Open the business, choose Memberships, pick a plan and pay. If you're already at checkout, you may be able to join and use your first perk on that booking.

Use your perks

After joining, pick a time as usual. From Account, Book using perk opens the business with an eligible service ready. You can choose not to use a perk at checkout.

Manage your membership

Open Account → Memberships and choose the plan to see remaining perks, billing, invoices and activity.

• Pause: only shown if the plan allows it. You'll see whether billing carries on.
• Cancel: you keep your perks until the end of the current period, unless the business allows cancelling straight away.
• Change membership: shown if the business offers a compatible plan.
• Change payment method: updates the card for this membership.

Payment failed?

Your membership page will say Payment needs attention. Update your card.

Guest passes and gifts

• Guest pass: open the link, select Accept guest pass, and book. It can be used once.
• Gifted membership: open the link while signed in with the email it was sent to, then Accept gift. Gifted plans are prepaid, so there are no regular payments in your name.

Related: Loyalty and gift cards