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Payments

Why Tap to Pay is unavailable

Plan, permission, device, Stripe account or Apple / Google setup.

Last updated 13 September 2026

Tap to Pay is hidden or unavailable when the plan does not include it, the staff member cannot take payments, the device is not a compatible iPhone or Android device, the app is Expo Go, Stripe Connect is not ready, or the location still needs setup.

On Android it also fails when NFC is off, Developer options or USB debugging are on, the device is rooted, Google Play is missing, or the security patch is older than 12 months. Use a native release build, not a debug build.

Cash, online Card, and a physical card reader still work when Tap to Pay is unavailable.

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