Payments

Tap to Pay and loyalty cards

Payment and loyalty are separate until combined VAS is supported.

About Cobbtree Pay

Card payments through Stripe Connect on the platform.

Connect Stripe

Connect Cobbtree Pay so you can take cards, deposits and no-show fees.

Take a card payment

Charge a card from the diary, till or checkout.

What is Tap to Pay?

Take contactless cards and wallets on a compatible iPhone or Android device through Stripe Terminal.

Set up Tap to Pay

Plan, Stripe Connect, location address and Apple or Google terms.

Take a Tap to Pay payment

Collect a card-present payment on a compatible iPhone or Android device in POS.

Which devices support Tap to Pay?

Compatible iPhone or Android required. iPad and desktop cannot be the reader.

Why Tap to Pay is unavailable

Plan, permission, device, Stripe account or Apple / Google setup.

Tap to Pay and refunds

Refund a Tap to Pay sale through the existing Cobbtree refund path.

Tap to Pay fees

Stripe processing, Stripe Tap to Pay charges and Cobbtree platform fees are separate.

Connect a card reader

Connect a BBPOS WisePad 3 through Cobbtree. Do not pair it in device Bluetooth settings.

Using the BBPOS WisePad 3

Take tap or chip-and-PIN payments on the WisePad through the same POS sale as Tap to Pay.

Tap to Pay on iPhone

Accept contactless cards and wallets on a compatible iPhone through Stripe Terminal.

Tap to Pay on Android

Accept contactless cards and wallets on a compatible Android device through Stripe Terminal.

Troubleshooting card readers

Fix discovery, Bluetooth, firmware and declined WisePad payments.

Record a payment from your own card machine

Take payment on your own terminal and record it on the Cobbtree till as Card machine.

Take cash

Record a cash sale at the till.

Refund a payment

Refund a Cobbtree Pay charge from the original sale.

No-show charges

Charge a late cancellation or no-show fee when your policy allows it.