Contact Cobbtree Support

Open a ticket

1. 1

   Select Support in the left-hand menu.
2. 2

   Select New ticket.
   
3. 3

   Choose a topic, for example Booking or appointment, describe the problem and send.

We usually reply within 3–6 hours. Your past tickets are listed on the same page with their reference numbers.

Live chat

Use the chat button at the bottom right of any page to talk to us.

What to include

• Your Business ID, from Settings → Business details.
• The location and the date and time it happened.
• The client or appointment involved. Don't send card numbers.
• A screenshot, if you can.

Customers asking for help

Customers should contact your business about their booking. Cobbtree Support helps with the Cobbtree account and app.

Related: Common problems