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Account, plan and billing

Billing and your payment card

Last updated 12 October 2026

The Billing page shows your Cobbtree subscription, renewal date and the card Cobbtree charges. This card is separate from the Stripe account that receives money from your clients.

The Billing page shows your Cobbtree subscription, renewal date and the card Cobbtree charges. This card is separate from the Stripe account that receives money from your clients.

Open Billing

Go to Settings → Billing (under Sales).

Settings → Billing

Your subscription

The Cobbtree subscription card shows your Plan, Status, Price and Renews date, plus how many Billable locations you have.

  • Manage subscription: change or manage your subscription. ![Step 1](/help/steps/billing-and-payment-card-step-1-billing-manage.png)
  • Sync location quantity: updates your billing if you've added or removed locations.
  • Compare plans: opens the plan comparison. ![Step 3](/help/steps/billing-and-payment-card-step-3.png)

Update your card

  1. 1
    In Payment method, select Update payment method.
    Step 1
  2. 2
    Enter the new card details and save.

This card pays for your Cobbtree plan, custom domains and SMS credits. To remove it, select Remove card.

Fee-free accounts

Some accounts show This account is fee-free. That means Cobbtree isn't charging a monthly fee, new-customer fee, gift card commission or membership commission. Stripe still charges its card processing fees.

Invoices and VAT receipts

Failed payments

Related: Choose or change your plan · Buy SMS credits

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