Account, plan and billing
Passwords, codes and security
Last updated 12 October 2026
Keep your business account safe and know what to do if you can't sign in.
Keep your business account safe and know what to do if you can't sign in.
Change your password
One-time codes
Cobbtree may ask for a one-time code after your password.
"I didn't get my code"
- Check your spam or junk folder.
- Wait a minute, then ask for a new code. Only the newest code works.
- Make sure you're signing in at partners.cobbtree.com, not cobbtree.com.
"I was signed out on every device"
Team members and permissions
Each person should have their own login. Go to Team → Permissions to control what each role can see and do. See User roles and permissions.
Personalisation
Go to Settings → Personalisation for appearance, calendar and other options that follow you on every device.
Related: Sign in to Cobbtree for Business · User roles and permissions
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