Operations

About Promotions

Promo codes that discount eligible services after Smart Pricing.

Create a promotion

Create a code, dates, amount and who it applies to.

Edit a promotion

Change a live promotion. Future bookings pick up the new rules.

Pause or resume a promotion

Stop a code without deleting it.

Create a promo code

The code customers type at booking or at the till.

Limit promotion redemptions

Max uses and one per customer.

Apply promotions at POS

Enter a code on the till when pos_enabled is on.

Use promo codes during online booking

How customers enter a code and when it applies.

How Promotions and Smart Pricing work together

Price order is base, Smart Pricing, membership, promotion, loyalty, VAT, deposit.

About Smart Pricing

Automatically adjust eligible service prices by day and time.

Create a Smart Pricing rule

Name the rule, choose windows, then save.

Create off-peak pricing

Discount quiet times.

Create peak pricing

Increase prices at busy times.

Edit Smart Pricing

Change windows or targeting. Existing bookings stay on their booked price.

Pause Smart Pricing

Stop a rule without deleting it.

Understand the weekly Smart Pricing view

The map shows live windows across the week.

How customers see Smart Pricing

From prices on service cards, exact prices on slots.

How Smart Pricing affects existing appointments

It does not. Booked prices are snapshotted.

Understand Smart Pricing suggestions

Quiet diary gaps, explained, never applied automatically.

Create a rule from a Smart Pricing suggestion

Approve a suggestion to create an off-peak rule.

About Last-minute Pricing

Reduce prices on still-empty slots close to appointment time.

Create a Last-minute Pricing rule

Choose how close to start the discount begins.

Set Last-minute Pricing for selected services

Target shorter services that fill leftover gaps.

Use progressive Last-minute Pricing

Add closer tiers without stacking discounts.

How Last-minute offers appear to customers

Only real bookable slots are shown.

Understand Last-minute pricing reports

See booked value, discount value and lead time.

How Last-minute Pricing interacts with Promotions

Smart Pricing runs first. Promotions can still apply afterwards unless you turn stacking off.

Create a Membership

Build a recurring plan with perks, credit or member prices.

Create a loyalty programme

Stamps or points that turn into rewards for returning clients.

Membership templates

Start from Monthly Service, Credit Club, Discount Club, VIP, Off-Peak or Unlimited.

Add membership perks

Included services, credit, discounts, member prices, guest passes and more.

Membership perk rollover

Bank unused visits or credit into the next period, with an optional cap.

Sell memberships online

Offer plans on your public profile, Cobbtree Site and at checkout.

Guest passes

Members share a defined visit with another Cobbtree customer.

Gift memberships

Sell a prepaid or fixed-term membership as a gift.

Late-cancel and no-show membership rules

Choose whether a used perk is restored or forfeited.