How prices are worked out

When a service has more than one discount or price change, Cobbtree applies them in a fixed order:

1. 1

   Base price: the price on your service.
2. 2

   Smart Pricing: off-peak, peak or last-minute.
3. 3

   Membership perks
4. 4

   Promotion: a promo code.
5. 5

   Loyalty reward
6. 6

   VAT
7. 7

   Deposit: taken from the final price.

Example

A £50 service has a 20% off-peak rule, making it £40. The client then uses a £5 promo code, so it's £35. If you're VAT registered, VAT is added to the £35.

Do Promotions and Smart Pricing stack?

Yes, by default. A promotion can still apply after Smart Pricing, including last-minute prices, unless you set the promotion not to stack with Smart Pricing.

Booked prices are locked in

The price is saved when the appointment is booked. Changing a rule, pausing a promotion or rescheduling the appointment won't change it.

Related: Promotions and promo codes · Smart Pricing