Last-minute Pricing

Last-minute Pricing lowers the price of slots that are still free close to the appointment time. It's a type of Smart Pricing rule.

Create a last-minute rule

1. 1

   Open Smart Pricing and create a last-minute rule.
2. 2

   Choose when the discount starts: from 30 minutes to 48 hours before, or a custom time between 15 minutes and 48 hours.
3. 3

   Choose a percentage or a fixed reduction.
4. 4

   On the Services step, keep All services or turn it off and pick treatments. Shorter services are good at filling 30 to 45 minute gaps.
5. 5

   Save.

Tiers

You can add tiers that get closer to the start time. Only the closest matching tier applies. The percentages aren't added together.

What customers see

Customers may see Last-minute, Today or a percentage off. Offers only show on the homepage and Marketplace while the slot can actually be booked.

Good to know

• Last-minute and scheduled Smart Pricing never stack. The live rule with the highest priority wins. Last-minute rules start with a higher priority by default.
• If a client cancels a full-price booking and immediately rebooks the same slot to get the lower price, the discount isn't applied for a short time.

Reports

Reports show last-minute bookings separately, including slots booked, average minutes before the start time, the discount given and the final booked value.

Related: Smart Pricing · How prices are worked out