Products and POS
Retail, the till, stock and selling products online.
41 articles
Add a product
Create a product for retail, internal use, or both.
Scan a barcode to add a product
Scan a product barcode, confirm the details Cobbtree finds, then save it as yours.
Use a barcode scanner with Cobbtree
USB and Bluetooth scanners type the barcode, then press Enter.
Why Cobbtree couldn't find a barcode
Unknown barcodes can still be saved. Public databases do not know every salon product.
Sell products during online booking
Customers add retail to collect at the appointment.
Set up stock tracking
Track quantity separately at each location.
Edit a product
Change photos, pricing, category and retail availability.
Add product photos
Upload, reorder and choose a primary image.
Create and edit product categories
Name, description, photo and online visibility.
Brands
Keep product brands as a list, not free text.
Suppliers
People you order stock from.
Adjust stock
Add, remove or correct quantity with a reason.
Understand stock history
Every quantity change has a movement.
Record internal use
Use a retail product in salon without selling it.
Low-stock alerts
Get notified when stock crosses the threshold.
Create a stock order
Order from a supplier for one location.
Receive a stock order
Add received units to the delivery location.
Partially receive stock
Record a short or extra delivery without rewriting history.
Cancel or edit a stock order
Change draft and unordered lines. Keep received history.
Start a stocktake
Count a location in full or in part.
Scan products during a stocktake
Quick scan counts one unit each time you scan a barcode you already sell.
Scan stock when receiving an order
Scan items on a delivery to add 1 to Receiving now.
Complete a partial stocktake
Count some products and exclude the rest.
Quick barcode counting
Scan to add one to the counted quantity.
Pause and resume a stocktake
Save progress and finish later.
Understand stocktake differences
Compare the physical count with what the system expected.
Transfer stock between locations
Move units from one site to another without teleporting them.
Receive transferred stock
Accept in-transit units at the destination.
Resolve transfer differences
Record missing units instead of letting them vanish.
Sell products at POS
Add retail lines to a till sale and take payment.
Manage product availability by location
Stock is tracked per location, so one salon can be in stock while another is not.
Set up gift cards
Turn on your own gift-card programme. Cards belong to your business, not Cobbtree.
Sell a gift card
Sell in POS or online after the programme is enabled.
Sell gift cards online
Customers buy your gift card on your marketplace listing or Cobbtree Site.
Sell gift cards in POS
Add a Gift Card line on the till and take card, cash or split tender.
Manage sold gift cards
Search, resend, print and review remaining balance.
Extend a gift card
Authorised staff can lengthen expiry. Ordinary edits cannot shorten it.
Adjust a gift card
Add or remove value with a reason. Silent balance edits are blocked.
Gift-card refunds
Refund value back onto the same business gift card where the original sale used it.
Understand gift-card balances
Sales, outstanding liability and redemptions are separate numbers.
Gift-card commission
Cobbtree charges commission when the gift card is purchased, not when it is redeemed.
Still need help?
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Open a support ticket and we will email you a reference. We usually reply within 24-48 hours.