Let clients message you

When messaging is on, clients can message you from your public page and the Cobbtree app. You reply from your Inbox.

Reply to a message

1. 1

   Select Inbox in the left-hand menu.
2. 2

   Search for a customer, or use the filters: All, Unread, Bookings, Enquiries and Archived.
   
3. 3

   Select a conversation to open it and type your reply.
   

Each conversation is tagged, for example Booking, so you can see what it's about.

Good to know

• Clients start conversations. You can reply, but you can't start a new conversation from the Inbox.
• Turning messaging off hides the Inbox and the Message button on your public page.

Turn messaging on or off

Related: Notification settings · Set up your business profile